Refund Policy for Fazal Sons Electronics

At Fazal Sons Electronics (fazalsons.pk), we prioritize customer satisfaction and aim to provide a seamless shopping experience. Please review our Refund Policy below for information on our refund process.

1. Refund Eligibility:

• Refund requests are accepted within 7 days from the date of purchase.
• To qualify for a refund, the product must be unused, in its original packaging, and in the same condition as received.

2. Exclusions:

• Customized or personalized items are non-refundable.
• Products damaged or with missing parts, not due to our error, are not eligible for a refund.

3. How to Initiate a Refund:

• To initiate a refund, contact our customer service team at refunds@fazalsons.pk within 7 days of your purchase.
• Provide your order number, a detailed reason for the refund request, and any necessary supporting documentation.

4. Refund Process:

• Once approved, your refund will be initiated to the original payment method.
• Allow a certain number of days for the credit to reflect, depending on your card issuer’s policies.

5. Non-Refundable Items:

• Certain items, such as gift cards and downloadable software products, are non-refundable.

6. Late or Missing Refunds:

• If your refund is delayed, check with your bank and credit card company before contacting us.
• For further assistance, reach out to refunds@fazalsons.pk.

7. Contact Information:

• For any questions or concerns regarding our Refund Policy, please contact our customer service team at customerservice@fazalsons.pk.

Note: Fazal Sons Electronics reserves the right to update or modify this Refund Policy at any time without prior notice. It is the customer’s responsibility to review this policy periodically.

Thank you for choosing Fazal Sons Electronics (fazalsons.pk). Your satisfaction is our priority.